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Google Business Profile Management Service Thailand

Finally, get found by local customers without the marketing overwhelm.

Stop losing customers to competitors who simply show up first. We combine expert Google Business Profile management with hands-off AI automation so you dominate local search and capture every lead.

Want to learn how to dominate the map-packs?

Trusted Local & Global Expertise

Over a decade of hands-on Google Business Profile success, from small shops to international brands like Michelin.

AI-Powered Growth Engine

Our Rank-in-Maps platform automates audits, insights, and optimisation so your business stays visible 24/7.

Thailand's Multi-Location Specialist

We manage and optimise hundreds of locations nationwide for leading franchise and retail networks.

Human Strategy, Smart Automation

CTB Digital Marketing combines expert strategy with intelligent training systems and ai automations, creating results that scale.

Certified Google Developer Expertise

Recognized across Google Cloud, Firebase, Maps Platform, and Developer Communities

Google Cloud Innovators
CTB Digital GDG Bangkok Member
Google Developer Program
Google Maps Platform Innovators
Firebase Studio Developer
Google Developer Groups
Google Cloud Innovator
Google Skills
Google Developer Group Discovery
Google Cloud Innovators
CTB Digital GDG Bangkok Member
Google Developer Program
Google Maps Platform Innovators
Firebase Studio Developer
Google Developer Groups
Google Cloud Innovator
Google Skills
Google Developer Group Discovery
Google Cloud Innovators
CTB Digital GDG Bangkok Member
Google Developer Program
Google Maps Platform Innovators
Firebase Studio Developer
Google Developer Groups
Google Cloud Innovator
Google Skills
Google Developer Group Discovery
GBP SCORECARD

Take this assessment so we can measure and transform three key areas:

Findability

categories, keywords, proximity signals, local relevance

Conversion

photos, offers, posts, messaging, call handling

Reputation

reviews, responses, Q&A, customer proof

Instant Results

takes 4 mins — get your assessment scores immediately

Sarah

Golden Lotus Thai Cuisine

CTB Marketing transformed our Google presence across 12 locations in Bangkok.
David

Siam Square Boutique

Exceptional service and results. Our visibility has increased dramatically.
Priya

Riverside Resort & Spa

Professional, responsive, and results-driven. Highly recommended.
James

Bangkok Central Clinic

Our Google Business Profile is now our #1 source of new patients.
Lisa

Orchid Beauty Studio

The attention to detail and ongoing support is outstanding.
Michael

Pearl Street Kitchen

Finally, a partner who understands the Thai market and delivers results.
Amanda

Sukhumvit Dental Care

Our appointment bookings have tripled since working with CTB Marketing.
Robert

Metro Fitness Club

Clear strategy, measurable results, and excellent communication throughout.
Nina

Emerald Day Spa

They helped us dominate local search results in just 3 months.
Thomas

Bangkok Auto Service

Best investment we've made in our marketing. The ROI speaks for itself.
Sophie

Willow Cafe & Bakery

Our foot traffic increased by 40% after optimizing our Google presence.
Daniel

Summit Property Group

CTB's expertise in multi-location management is unmatched in Thailand.
PAIN POINTS
“Why does my competitor rank higher than me
even though I have more reviews?”

Sound familiar?

You're not alone.

Every single day, business owners just like you lie awake wondering why their Google Business Profile isn't working harder for them. They watch competitors with fewer reviews steal their customers. They struggle with rankings that don't reflect the quality of their service. These frustrations are real, they're costly, and they rob you of the peace of mind you deserve.

📮
Verification Hell

Why is my Google Business Profile verification taking so long?

You've been waiting weeks. The postcard never arrived, the phone verification failed, and now you're stuck in limbo while competitors show up in search.

We handle verification issues daily and know exactly which methods work fastest for your specific situation—plus how to escalate when Google's automated system fails.

📉
Ranking Mystery

Why does my competitor rank higher than me even though I have more reviews?

You have 50+ five-star reviews. They have 12. Yet they're #1 in the map pack and you're nowhere to be found. It makes no sense.

Rankings aren't just about review count—it's category optimization, keyword relevance, engagement signals, and 20+ other factors. We audit all of them and fix what's holding you back.

🚫
Sudden Suspension

Why was my Google Business Profile suspended without warning?

Yesterday you were ranking. Today your profile is gone. No email, no explanation—just a vague message about 'policy violations' you didn't know existed.

Profile suspensions often stem from technical issues, not actual violations. We know how to diagnose the real cause, submit proper reinstatement requests, and get you back online fast.

🧠
Keyword Spam

How is my competitor allowed to stuff keywords in their business name?

They added '| Best Plumber Downtown | 24/7 Emergency Service' to their name and shot to #1. You reported it weeks ago—nothing happened. Meanwhile, you're playing by the rules and losing business.

Keyword stuffing violates Google's guidelines, but reports often go nowhere without proper documentation and escalation. We know how to file effective reports and—more importantly—how to outrank them legitimately.

👻
Fake Reviews

How do I get fake negative reviews removed from my Google Business Profile?

A 1-star review from someone who was never a customer is tanking your rating. You flagged it multiple times—Google says it 'doesn't violate policies.' It's clearly fake, but no one will help.

Google's automated review system misses obvious fake reviews. We document violations properly, escalate through the right channels, and get illegitimate reviews removed—while building a review strategy that protects your reputation.

📞
Spam Calls

Are these calls about fixing my Google Business Profile legitimate or scams?

Daily robocalls claiming your profile is 'suspended' or 'not optimized.' They pressure you to pay hundreds of dollars immediately. You're not sure who to trust anymore.

99% of unsolicited GBP calls are scams. We'll show you exactly what legitimate optimization looks like—and how to spot the red flags that indicate you're being targeted by fraudsters.

🔄
Constant Changes

Why does Google keep changing Business Profile rules and features?

Every month there's a new update. Features disappear, policies change, and suddenly something you've been doing for years violates new guidelines you never heard about.

We monitor GBP updates daily and proactively adjust our clients' profiles before changes impact them. You focus on your business—we handle staying compliant with Google's ever-changing requirements.

🧭
Wrong Results

Why does my competitor show up when people search for my business name?

You search your exact business name and a competitor appears in the map pack instead of you. It's like Google is handing your customers directly to your competition.

This happens due to weak relevance signals and category mismatches. We strengthen your name association, optimize your NAP consistency, and ensure Google correctly matches searches to your business.

💭
Fear of Mistakes

What happens if I accidentally violate Google Business Profile guidelines?

Every edit feels risky. One wrong category, one policy you misunderstood, and your profile could be suspended. The fear of making mistakes keeps you from optimizing at all.

We handle profile changes for you following strict compliance protocols. No guesswork, no risk of accidental violations—just safe, effective optimization that follows Google's current guidelines.

🔧
Info Keeps Changing

Why do my business hours keep reverting to incorrect times?

You've corrected your hours three times this month. Each time, within days, they revert to old times. Customers show up when you're closed, leave angry, and you lose business over information you can't control.

Hour changes often revert due to third-party data sources, Google's local guides, or aggregator conflicts. We lock down your information, suppress bad data sources, and monitor for unauthorized changes.

👥
Duplicate Listings

How do I remove duplicate Google Business Profile listings?

You have three listings—one with your old address, one with the wrong phone number, and you're not sure which one customers see. You've tried merging them, but Google's process seems impossible to navigate.

Duplicate removal requires proper verification, ownership transfer, and knowing which suppression methods Google actually honors. We consolidate duplicates without losing your reviews or rankings.

🆘
No Support

How do I actually reach a real person at Google Business Profile support?

You've submitted forms, followed help articles, and messaged through every channel. All you get are automated responses that don't address your specific problem. You're stuck with no one to help.

Standard support channels are nearly useless for complex issues. We have direct escalation paths and Product Expert connections that get real answers—not automated replies—when critical problems arise.

LOCAL VISIBILITY SYSTEM

Dominate Google Maps. Capture every lead.

Expert Google Business Profile management paired with AI automation. We handle the daily optimisation while our proprietary GBP Scorecard, full audit and monthly reporting, keep you visible, competitive and converting across all your service areas. Multi-linguage Google Business Profile management pared with educational platform. So all team players are always fully informed.

geogrid-rankings.pdf
Track Google Maps rankings across all target keywords and service areas. See position changes and competitor movements in real-time.
gbp-scorecard.xlsx
Monthly GBP Scorecard updates tracking your profile's health, optimization score, and performance metrics across all key factors.
weekly-posts.cal
Weekly promotional posts crafted to engage local customers, highlight services, and boost visibility in Maps search results.
review-responses.txt
Professional review responses that maintain your reputation, encourage future customers, and demonstrate excellent customer service.
competitor-sweep.pdf
Competitor spam sweeps identifying listings violating Google guidelines—keeping your market fair and your rankings protected.
profile-monitoring.log
Continuous profile monitoring catching unauthorized edits, suggested changes, and ensuring accurate business information 24/7.
performance-report.pdf
Monthly performance reports with on-demand dashboard access showing calls, direction requests, profile views, and conversion trends.

Monthly Deliverables

Comprehensive GBP management with weekly posts, reviews, rankings, and reporting.

Real-Time Alerts

Stay informed with instant notifications about profile changes, ranking movements, reviews, and competitor activity.

CTB Digital logo
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Google Integration

Powered by Grounding with Google Maps and Gemini APIs. Real-time GBP monitoring via Google Places API with AI-driven optimization that adapts to algorithm changes automatically.

Comprehensive Audit

Comprehensive performance benchmark followed by complete profile optimization across all ranking factors. Omni channel marketing guidence included.

TRUST & CREDIBILITY

Trusted by Thailand's leading franchise brands

From Michelin to MBK Group, CTB Marketing delivers consistent, measurable growth for the operators who can't afford to gamble with their Google presence.

Craig Burton at Michelin TyrePlus Convention

Created by CTB Digital Marketing

We specialise in multi-location GBP management, automation, and reporting.

Benchmarked Best Practices

Benchmarked against Google Business Profile best practices and real-world outcomes.

Google Data Integration

Aligned with Google Maps, Places, and Performance data models.

Growing local Businesses

Leveraged by local first brands in Thailand and abroad. Honest, proven strategies that drives leads and customers. We bring your business into focus.

HOW IT WORKS

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Watch the transformation story to see how frustrated business owners become dominant local market leaders with our all-in-one platform.

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How we Work

We are a boutique partner, not a production line. Every engagement stays intentionally small so you get senior strategy and hands-on execution from day one.

Work directly with Craig and Katie to map your goals, define your services, and set measurable KPIs. You leave the first session knowing what to prioritise and how success will be tracked.

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TRUSTED EXPERTISE

Trusted Expertise

We've earned official Google Maps certifications that validate our platform expertise and technical knowledge. These badges confirm our capabilities in helping businesses improve their local presence and navigate the Maps ecosystem effectively.

Leverage years of dedication to the Maps platform
Google Maps icon 2015Google Maps icon 2020Google Maps logo 2020
Google Maps Platform InnovatorsGoogle Maps Platform Innovators
Google Cloud InnovatorsGoogle Cloud Innovators
Google SkillsGoogle Skills
Firebase Studio DeveloperFirebase Studio Developer
Google Developer Group DiscoveryGoogle Developer Group Discovery
Google Developer GroupsGoogle Developer Groups
CTB Digital GDG Bangkok MemberGDG Bangkok Member
TESTIMONIALS

Real Results from Real Businesses

Thailand's leading franchise brands and independent operators trust CTB Marketing to protect their Google presence and turn it into a revenue engine.

With over 100 agents and locations, I knew we needed help with our online presence. Other agencies were charging five times what Craig does, and honestly, they didn't seem to understand our situation nearly as well. Craig made everything straightforward, explained what needed to be done, and his pricing was actually reasonable. What really stood out was how much more he knows compared to these big agencies charging a fortune.
Mai T

Mai T

Founder, Wellness Coach

Craig did an amazing job optimizing Centara Hotels & Resorts' business listings. His local SEO expertise boosted our visibility, driving more traffic and direct bookings. Highly recommend his services!
Pierre

Pierre

Director of Digital Marketing, Centara

Since partnering with Craig, our small business has experienced a significant uplift in local search visibility. We're now appearing much more prominently on Google Maps, which has been essential for bringing in new local customers. His expertise has genuinely transformed our online presence and made us far more discoverable in our area.
Richard K

Richard K

Owner, Smart Function

Finally found someone who understand Thai market. We are now 180 up in bookings.
K. Prompt

K. Prompt

Owner, Phuket Lawyers

During Craig's time, East Asia & Oceania was the best achieving Michelin zone in generation of additional O2O leads especially through Google My Business.
Paul

Paul

Access & Distribution Manager, Michelin ROH Co. Ltd

I worked directly with Craig for the same company and as a client of his when working for different companies. I noticed his dedication to achieving results and his ability to think outside the box to get results whilst working with him, hence he was the first person I looked up when I needed local SEO services. I was not disappointed and I would highly recommend his services.
Paul

Paul

Head of Integrations and Traffic, TrafficGuard

Craig's track record within agencies convinced me. Six months later I'm a very happy CTB Digital Marketing client.
Mike

Mike

Electrician, LivoTech

Managing six locations was honestly a nightmare for us. Each clinic had its own issues online, and we couldn't figure out what was going on. Craig from CTB Digital Marketing really took the time to break everything down for us in a way we could understand. He showed us exactly what was happening with each location and why. His knowledge of Google Maps and local search is impressive, you can tell he really knows his stuff.
Dr. Wichai Lertsiripong

Dr. Wichai Lertsiripong

Owner, Bangkok Wellness and Medical Clinic

PRICING

Choose your plan

Whether you need bulletproof protection for a single location or a scalable system for dozens of stores, CTB Marketing builds a plan around the way you operate.

Essential

£1,500
one-time

Foundation for local visibility - get your profile live, verified, and optimized from day one.

Google Account Creation
Profile Verification
Profile Enhancement and Optimization
Avatar and Cover Design
Image and Video Uploads
Products and Services
Initial Benchmark Performance Report
100 Point Google Business Profile Audit
GBP Scorecard
Get Started

Growth

from £497/month
(~THB 22,000)

End-to-end optimisation and automation for owners ready to scale.

Complete GBP management & optimisation
Twice-weekly GBP posts
AI Employee Suite (voice, chat, reviews)
Missed call ➝ SMS automation
Unified inbox setup
Custom automation workflows
Landing page or site integrations
3-month growth guarantee
Priority support
Get Started

Enterprise

from £25/month
per location

Tailored programmes for franchise networks and multi-location operators.

Strategy onboarding with HQ
Custom playbooks per location
White-labelled rollout and support
Flexible, monthly billing
GBP management training for teams
Get Started

* Setup fees apply (from £450 / THB 20,000). Scaled setup fees for larger networks. All services comply with GDPR and Thailand PDPA and are delivered on licensed, secure platforms.

Frequently asked questions

If you can't find what you're looking for, get in touch.

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